Susan is 25+ year veteran leader and change agent with a track record for instilling customer service, delivering value-added solutions, facilitating sales, and championing transformational thinking. She has a facilitative leadership style along with a passion for helping others. After graduating from the University of New Hampshire, she jumped into a role as an international full service account controller. She soon moved into roles that allowed her to analyze and improve organizational processes across the globe. Susan is a mother, daughter, sister, friend, professional, horsewoman, and an intermittent amateur plumber, landscaper, voice of reason, among various other capabilities.